How to Buy an Upright Vacuum That Doesn’t Suck

| May 14, 2012

upright vacuum

Consumers have spoken. In a first-ever study measuring customer satisfaction with upright vacuums, JD Power has proclaimed Miele brand vacuums the winner by using six key measures: performance, ease of use, features, price, styling and warranty. Dyson, Riccar and Shark followed Miele in the upright vacuum sweepstakes.

Here’s something else to consider: Most consumers don’t seem to give a hoot about fancy vacuum functions such as floor-type settings and accessories, including fittings for upholstery, stairs and pet hair. Just keep it simple, most say, and give me a vacuum that performs well and is priced right. To find a place in your neighborhood that sells vacuum cleaners, look in the Dex listings.

Did you say price? The typical vacuum cleaner customer spends between $85 and $550 on the machine, so it’s no small commitment. Although price is typically the main driver, the highest-ranking vacuum brands tend to command premium prices, based on strong customer loyalty and positive recommendations. Here’s how to make a smart vacuum cleaner purchase:

Don’t base your purchase decision on price alone. Consider a high-quality brand, even if it may be more expensive. Although a vacuum may be initially less expensive, you could end up paying more for repairs or having to replace the vacuum in less than 5 years if the quality is low.

Remember that vacuums are generally very reliable. Less than 5 percent of customers experience a problem with their vacuum. Focus on finding a vacuum that is going to provide consistent, strong suction and has features that meet your needs.

Get the accessories you actually need. Vacuums with multiple features are attractive, but shop for a vacuum with accessories that meet your specific needs. Consider the size of your home and whether you or family members have allergies. Other features may also impact your selection. For example, if you have a dog or cat, you might want to narrow your selection to vacuums that offer a filtration system and pet hair tools.

The DexKnows listings have all of your local needs.

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Category: Home & Garden, Products

About the Author ()

Daniel Kehrer — creator of BizBest® and 140Main™ — is a nationally-known, award-winning expert on small and local business, start-ups, digital marketing, content, communications and social media. He holds an MBA from UCLA/Anderson and is a senior-level digital media executive as well as a passionate entrepreneur, syndicated columnist, blogger, thought leader and author of 7 business and financial books.